How banks try to make mobile banking safer

The best advice for customers who want to use open wireless networks to conduct their online banking: Don’t. That’s the message from Five Star Bank, the sixth largest bank in Western New York. But the company’s information security officer, R. Mitchell McLaughlin, knows that’s not very realistic. “From a customer standpoint, having them not use public WiFi is a point of stress,” McLaughlin said. “Unfortunately, it’s getting to the point where it really doesn’t matter because the…
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